Back To School 2019: Who to Call with Questions About Your Child’s School Bus

TAMPA, Fla. — The start of the 2019-2020 school year comes questions regarding your child’s transportation.

Here’s a list to find out who to call for information about your child’s school bus:

Hillsborough County

The Transportation Call Center for Hillsborough County will be open on Mondays from 6 a.m. to 6 p.m. and Tuesdays through Fridays from 6 a.m. to 7 p.m. at 813-982-5500.

Manatee County

The Manatee County School District will be offering the WheresTheBus app to provide parents and guardians with timely information about the location of their child’s bus, including when it will arrive at their stop.

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Anyone with questions about bus transportation, can call the Transportation Phone Bank at 941-782-1BUS (1287) Monday through Friday from 8 a.m. to 5p.m. through August 23.

Pasco County

The Pasco County School District will open their call center the first week of school from 6 a.m. to 10 a.m. and 2 p.m. to 6 p.m.

Parents and guardians can call 727-774-2500 with transportation questions.

Pinellas County

A call center to answer questions for parents and guardians will be open all year long, according to Pinellas County Schools.

The District Transportation Call Center will be open Monday through Friday from 6:30 a.m. to 5:30 p.m. at 727-587-2020.

The district’s Transportation Department will be implementing BusBulletin at all elementary schools. BusBulletin is a web-based transportation notification system designed to notify families, school administrators, transportation staff and district personnel of transportation issues including delayed buses, accidents, and emergencies. Notifications can be sent via text, email or voice call.

Polk County

Polk County Public Schools’ call center to handle bus inquiries and issues will be open from Monday, July 29 through Friday, August 23.

The center will be staffed from 7 a.m. to 6 p.m. to provide parents and guardians with student bus numbers, stop times and locations, transportation eligibility, bus delays and other topics.

“Last year, we heard from parents who said that they couldn’t reach members of our transportation staff during the first several days of school. We want parents to know that we heard them loud and clear, and the creation of this call center is our response,” said Superintendent Jacqueline M. Byrd. “We are committed to continuously improving the services we provide to our students and their families.”

To contact the call center dial 863-534-7300 for assistance.